How to develop key performance indicators for your process
what is KPI?
KPI is a tool that tells you where are you heading and whither your are going to reach your final goals or not, enables you to control your way and ensure achieving the desired plans. It works in the same way like the car dashboard which indicates your speed, your fuel, engine temperature, your direction, so you may control speed, direction , stops, and finally reach your destination. [Read more…]